Voicemail / Set-up

Objective

• To provide instruction on setting up voicemail

Environment

• 10716: VoIP
  • Voicemail
  • Cisco IP Phone

Resolution

• Before you can use the voicemail system and receive voice messages, you must record your name, record a greeting, and set your password/PIN

1. Press the Messages key on your desk phone or dial 9-1500
2. When prompted to enter a PIN, enter the default PIN 1234567 and press # (pound symbol)
3. You will then be prompted to set up your mailbox and to record the following information:
   • Your name
   • Your standard greeting
   • Your new password/PIN
     • Password/PIN must consist of at least seven digits
4. Follow all prompts from start to finish
   • Be sure to press # (pound) after completing each prompted action

Note

• If you do not receive the appropriate prompts to set up voicemail, complete and submit a request for assistance