Request: Voicemail / Reset my password

Request

  • Reset a forgotten voicemail password
  • Reset a forgotten voicemail passcode
  • Reset a forgotten or expired voicemail PIN

Resolution

  • You must be connected to Miami's network from an on-campus location or via VPN to access the Cisco portal
  1. Connect to Miami's network
    • If you are off-campus, use the Cisco Virtual Private Network (VPN) client
  2. Copy/paste this URL in your browser address field to go to the Cisco Personal Communications Assistant: https://oxfcucp01.miamioh.edu/ciscopca/home.do
  3. Log in using your UniqueID and MUnet password
  4. Select Messaging Assistant
  5. Select Passwords
  6. Select Change PIN
  7. Enter a new PIN
  8. Confirm it by entering it again
  9. Save

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Note

 

Environment

  • 10716: VoIP 
    • Voicemail

 


For internal use

 

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Details

Article ID: 50056
Created
Tue 3/13/18 11:31 AM
Modified
Tue 8/4/20 11:05 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.

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