Remove or forget a wireless network on iPhone or iPad

Issue/Question

• How do I remove a wireless network from the list of networks on my iPhone or iPad?

Environment

• 10139: Wireless Network
• iPhone or iPad (iOS)

Cause

• If you experience an issue when connecting to a wireless network on an iOS device, try forgetting the wireless network. This enables the computer to reset settings — usernames, passwords, or configurations — allowing the device to reconnect to the network 
• If you are experiencing an issue with connecting to a wireless network on an iPhone or iPad, you may try forgetting the wireless network. This enables the device to reset settings — usernames, passwords, or configurations — allowing the device to reconnect to the network 

Resolution 

1. Open the Settings app
2. Tap Wi-Fi
3. Tap the info button next to the network that you want to remove — the button looks like a lowercase i
4. Tap Forget This Network
5. When prompted, tap Forget to confirm the action

Notes

• If these instructions are being used to forget and re-add the MU-Wireless network, follow these KB instructions to add the MU-WIRELESS network