Wireless Network / Remove or forget a wireless network on a macOS computer

Objective

  • To provide instruction on removing a wireless network from the list of networks on a macOS computer

Environment

  • 10139: Wireless Network
  • Personally Owned Computer
    • macOS
      • OS 13 or greater

Cause

  • If you experience an issue when connecting to a wireless network on a computer running OS 13 or greater, try forgetting the wireless network. This enables the computer to reset settings — usernames, passwords, or configurations — allowing the device to reconnect to the network 

Resolution 

  1. To forget or delete a wireless network in OS 13 or greater, select the Wi-Fi symbol in the menu bar
  2. Click Wi-Fi Settings... from the drop-down menu
  3. In the Network window, select Wi-Fi in the left panel
  4. Click the Advanced... button at the bottom
  5. Choose the wireless network you want to delete and click the 3 dots in a circle to the right
  6. Select Remove from List
  7. Click Forget
  8. If prompted, click the Apply button to confirm changes
  9. You may need to uninstall the MU-WIRELESS or MiamiOH-Secure profiles if you have it installed. This can be accomplished by going to System Preferences > Profiles. Remove anything that references MU-WIRELESS or MiamiOH-Secure by selecting it and clicking the minus button

 

Notes

  • If these instructions are being used to forget and re-add the MiamiOH-Secure network, follow these KB instructions to connecting a macOS computer to MiamiOH-Secure
  • If you can see the wireless networks, but are still unable to connect to the Miami network, contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat. Provide the following information: 
    • Location
    • Media Access Control address (MAC) for your device(s)
    • Contact information

 

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