BDM / Assistance needed to locate an application

Objective

  • To obtain assistance in locating an application in BDM

Environment

  • 196716: Banner Document Management (BDM)
    • Banner Imaging
  • 10673: AppPortal Applications

Resolution

  1. Verify that you are unable to see the files in AppPortal
  2. Contact IT Help at 513-529-7900 and request verification of the BDM groups with which you are associated
  3. Provide the following information:
    • Group names you need
    • Application you access
    • Files you are unable to see
    • How you normally access BDM

 


For internal use

 

Details

Article ID: 18084
Created
Fri 11/4/16 2:18 PM
Modified
Fri 7/9/21 10:11 AM
Can you resolve this issue yourself?
No. Please request assistance.