BDM / Assistance needed to locate an application

Objective

  • To obtain assistance in locating an application in BDM

Environment

  • 196716: Banner Document Management (BDM)
    • Banner Imaging
  • 10673: AppPortal Applications

Resolution

  1. Contact IT Help by phone at 513-529-7900 or by live chat session at MiamiOH.edu/ITChat and request verification of the BDM groups with which you are associated
  2. Provide the following information:
    • Group names you need
    • Application you access
    • Files you are unable to see
    • How you normally access BDM

 

For internal use

 

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