BDM / Assistance needed to locate an application

Objective

• To obtain assistance in locating an application in BDM

Environment

• 196716: Banner Document Management (BDM)
  • Banner Imaging
• 10673: AppPortal Applications

Resolution

1. Contact IT Help by phone at 513-529-7900 or by live chat session at MiamiOH.edu/ITChat and request verification of the BDM groups with which you are associated
2. Provide the following information:
   • Group names you need
   • Application you access
   • Files you are unable to see
   • How you normally access BDM

For internal use

• Resolution (AppOps)