Security / Clicked a link in a suspicious email

Objective

  • To provide instruction on securing your Miami account when:
    • You have clicked on a suspicious email
    • You have received a spam email and clicked on the link in the message

Environment

  • Phishing, Spam & Compromised Accounts
  • Miami Email
  • Security

Resolution

  • If you did not enter your password or supply any other sensitive information after opening the website, you do not need to do anything
     
  • If you entered your password after opening the website, do the following:
  1. Go to Miami's MUnet Password Utilities page
  2. Follow the instructions on the page to change your password
  3. Forward the suspicious email to InfoSec@MiamiOH.edu
  4. If you use the same combination of Miami email address and password at any other sites or services, those passwords should be changed as well
  • If you provided any other sensitive information after opening the link, do the following:
  1. Forward the suspicious email and details about what information you provided to InfoSec@MiamiOH.edu
  2. You should receive a response back with any specific recommendations depending on what kind of information may have been involved. For example, if you provided any banking or credit related information, you should reach out to the relevant bank or creditor to inform them of the situation and determine what should be done to prevent any potential fraudulent activity

 

Details

Article ID: 17715
Created
Sun 10/23/16 6:25 PM
Modified
Thu 6/24/21 11:50 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.