Software / Confirm and/or transfer software license

Request

  • To order a software license transfer
  • To check the validity of a software license

User

  • Miami University Community

Scope

  • The service offering within Institutional Software provides a path to request the transfer of a software license due to staff turnover or due to a new device deployment, as well as a method to confirm if a valid software license exists
    • Examples of software with high frequency requests include Adobe Acrobat Pro (perpetual license), Adobe subscription-based products, Visio, Filemaker,  Microsoft Project, etc.
  • Provide staff, faculty, office with a way to transfer a software license
  • Provide a mechanism to check on an existing software license before making a purchasing decision

Environment

  • Institutional Software

Resolution 

Confirm software license

  1. Go to the Confirm and/or Transfer Software License request form
  2. Update the Individual and Acct/Dept field(s), if appropriate
  3. Select the License Confirmation radio button
  4. Complete all mandatory fields
  5. Provide any additional information/comments that may help us in fulfilling the request

 

Transfer software license

  1. Go to the Confirm and/or Transfer Software License request form
  2. Update the Individual and Acct/Dept field(s), if appropriate
  3. Select the License Confirmation radio button
  4. Complete all mandatory fields
  5. Provide any additional information/comments that may help us in fulfilling the request

 

Notes 

  • If a purchase was made outside of Buyway or without MUIT's involvement, we may not be able to assist or track down the information
  • If the software licensing agreement does not allow for transfer or reassignment of a license, we may not be able to perform the requested transfer or reassignment

 

Confirm and/or Transfer Software License Print Article

Details

Article ID: 157538
Created
Fri 3/1/24 10:42 AM
Modified
Wed 10/2/24 3:39 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
University Staff or Faculty