Support links and documentation / Workday

Purpose

• Where can I find a directory of links to Workday Community support and documentation for advanced users of the Workday system?
  • Includes technical integrations and configurations

Resolution

Training

New Users

• Watch Workday's Core Concepts course videos to learn about Workday concepts and terminology (length: 00:50:00)
  • Workday Glossary
• Ensure that you have set up multiple MFA options in your Workday Community account in the event that you no longer are able to receive Okta validation codes (new device, etc)

Navigation

• Watch Workday's Navigation course video to learn how to successfully navigate the Workday system (length: 00:12:00)
• Read Workday's Reference: Core Navigation guide
  • Read Workday's Reference: Search Workday guide

Documentation

• Workday Community
  • If you do not have a Workday Community account, use the request account link on the sign in page and it will be routed for approval
  • Workday Community Resources
  • Workday MFA Setup Instructions
• Workday Administrator Guides
  • Business/Functional
    • Human Capital Management
    • Financial Management
  • Technical
    • Authentication and Security
    • Integrations
    • Reporting and Analytics
    • Concept: X.509 Certificates in Workday

Troubleshooting

Integrations

• View Integration Events
• Audit Integration Events

User

• Miami University Workday System advanced users, configurators, and system administrators as well as anyone with a Workday Community account

System

• 1191721: Workday
  • Workday Production