Add the KB search engine to Google search function / Chrome

Problem

  • How do I add the Knowledge Base search engine to Chrome?
  • How do I use Google Search to search the Knowledge Base?

Rationale

  • You can add the KB search engine to Chrome and use Google Search to search the Knowledge Base

Resolution 

To add the KB search engine to Chrome, follow this procedure:

  1. On your computer, open Chrome
  2. At the top-right, click the More Settings  icon 
  3. From the drop-down, select Settings
  4. In the Search engine section, click Manage search engines
  5. Under Site Searches, click the Add button
  6. In the Add search engine window, enter the following information in the appropriate field:
    • (Search engine) KnowIT
    • (Keyword) kb
    • (URL with %s in place of query) https://miamioh.teamdynamix.com/TDClient/1813/Portal/Shared/Search/?c=all&s=%s
  7. Click the Add button

 

To use Google Search to search the KB, follow this procedure:

  1. In your Chrome address bar, enter kb<space> to prompt the KB search engine
    • In the address bar, the Google icon will be replaced with the Search KnowIT prompt
  2. Enter your search term in the address bar
  3. Review the results — which will be returned in a KB Search window — and select the appropriate entry

Notes

System

  • 348532: Knowledge Base (KB)
  • 55923: Knowledge Management Process
  • 11357: Google Workspace for Education
    • Google Chrome
    • Google Search

 

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