Install app with work-around for Duo error / MATLAB

Problem

  • I need help Installing MATLAB and overcoming Duo complaints about out-of-date Chrome

Scope

  • Provides a work-around to the issue of the internal MATLAB installer's Chrome version not being supported by Duo

Resolution 

  1. When installing MATLAB, you will get an error stating that the version of Chrome is not supported. The work-around is to close the Duo window
  2. This will trigger a prompt Having Trouble signing in?
  3. Click Continue to sign in with a one-time password
  4. Copy the given link over to a browser
  5. The browser will then have the user log in to Miami, which validates the user
  6. The browser will then provide a one-time code which can be copied back over to MATLAB installer and the installation can continue

Note

  • See this document for more step by step details

User

  • Miami University Student

System

  • 336976: MATLAB
  • 312306: Duo Security Two-factor Authentication

 

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