Send fax via XMediusFAX

Issue/Question

  • How do I send a fax via XMediusFAX?
  • How do I send a fax from my computer?

Environment

  • XMediusFAX

Rationale

  • XMediusFAX allows you to send or receive a fax using your computer instead of a fax machine. After an account has been created for you, log in to Miami's XMediusFAX portal  with your Miami UniqueID and MUnet password

Resolution

  1. In your preferred browser, go to Miami's XMediusFAX portal
    • Log in using your UniqueID and MUnet password
  2. If prompted to log in using your NT account, click Continue Session
    • If you receive error message or are unable to log in using this action, call IT Help at 513 529-7900
  3. In the top-left corner of the XMediusFAX web page menu, click Compose to open the tab
  4. Enter the Recipient information
    • Include the 88-prefix for local calls or the 81-prefix for long distance calls
      • Do not enter dashes between numerals
    • Add additional names by clicking More Recipients...
  5. To choose a cover sheet, click Style and select a template from the drop-down
    • Templates are available for Oxford and regional campuses
  6. Optional: Add a note to the recipient in the Comment field 
  7. Attach documents to the fax by clicking Attachment
  8. When you have completed the form, click Submit
  9. When the confirmation message appears, click Ok
  10. To check the status of your outgoing fax, click Outgoing Queue
    • Click the Status link to view additional information
  11. When your fax has been successfully transmitted, click Outbound History to view the completed time, duration, status, and any error codes

 

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Details

Article ID: 5861
Created
Wed 5/20/15 11:02 AM
Modified
Thu 10/11/18 11:23 AM
Can you resolve this issue yourself?
Can the end-user resolve the issue using the instructions given?
Or does the end-user need to request assistance from Miami UIT, a client office, or a vendor?
Yes! This is self-service with a smile.