Canvas / Mobile app links are not in English

Issue

  • My Canvas mobile app tab links are not in English

Environment

  • 10185: Canvas
    • Canvas mobile app
  • iOS, Android

Resolution

  1. Verify that your device is set to your preferred language
  2. Clear app cache by tapping three times with four fingers on the dashboard screen
    • A message will display that the app cache is clear
  3. Close the app
  4. Reopen the app to verify that the tabs appear in your preferred language
  5. If the app still does not appear in your preferred language, delete the app and reinstall
  6. Open the newly installed app to verify that it appears in your preferred language

 

Notes

  • For all pedagogical issues, contact Miami Online at 513-529-6068
  • Miami Online offers Canvas training
    • To find information and to register, go to the Events Calendar and search for Canvas. Resources for using technology. guides, and best practices can be found on the Miami Online website
    • Self-paced training is available to faculty and staff. Go to Miami Online Catalog and log in
  • Visit the Canvas Status Dashboard to check performance information for Canvas services
  • Instructure provides up-to-date instructor documentation and instructions for Canvas

 

Details

Article ID: 16733
Created
Mon 9/26/16 10:48 AM
Modified
Tue 12/19/23 12:57 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
Miami Online