Introduction
If your team has incident management, request fulfillment, or change work that is standardized and frequent enough to warrant the creation of a repeatable model, our team will work with you to solidify that model into our ITSM management platform, TeamDynamix.
Details
Click the "Add or update a Request Model" button to initiate an improvement item on our backlog.
If you have any of the following available, provide them in the details or as an attachment:
- Current state diagrams
- Target state diagrams
- RACI diagrams
- KB articles used during fulfillment or completion of the process