Cascade / Error Record

Objective

  • To identify errors in Cascade and provide corresponding causes and resolutions

User

  • Miami University Cascade Administrator

Environment

  • 10724: Cascade
  • Content Management System
  • University Communications & Marketing (UCM)

Error + Resolution

Error Message

  The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Apache/2.2.22 (Amazon) Server at miamioh.cascadeserver.com Port 80
Affected User / Client Office / Action Miami University administrator receives this error when attempting to access the Cascade Administrator Console at cms.miamioh.edu
Cause cms.miamioh.edu is down with errors
Applied Resolution / Workaround Contact University Communications at 513-529-7596 to alert them of the error