Banner / Error Record: Data feed to Sunapsis

Objective

  • To identify an error that occurs in the data feed from Banner to iOffice (Sunapsis) (InterLink) and provide a cause and resolution

User

  • Miami University Administration
  • Miami University International Student

Environment

  • (no asset record): Banner
  • 10271: iOffice (Sunapsis)

Error + Resolution

Error
  Data feed from Banner to Sunapsis does not pick up an international student
Affected User / Action Administrative-user is unable to import an international student 
Cause Error Record: iOffice (Sunapsis) (InterLink) 
Applied Resolution

Contact IT Help by phone at 513-529-7900 or by live chat session at MiamiOH.edu/ITChat to report the issue and provide the following information:

  • Description of the issue you are experiencing
  • Any error messages you are receiving
  • UniqueID or Banner ID of the student who is not being imported

 

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