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Printing
MOM Managed Print Services
ComDoc, MOM / Assistance needed to install a new printer/copier
ComDoc, MOM / Assistance needed to install a new printer/copier
Objective
To obtain assistance in installing a new ComDoc or MOM printer/copier
Environment
10409: Departmental Printing (ComDoc/MOM devices)
Resolution
Contact IT Help by phone at
513-529-7900
or by live chat at
MiamiOH.edu/ITChat
for assistance
Provide the following information:
Printer brand and model number
Example, HP Deskjet 400
Printer ID number
ComDoc asset number: the six-digit number (example, 81xxxx) given on the red and white sticker on the front of your print device
MOM asset number: the six-digit number (example, MUxxxx or MPxxxx) given on the red and white sticker on the front of your print device
Location of printer, including building name and room number
Contact information
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Check out this article I found in the IT knowledge base.<br /><br /><a href="https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=39240&SIDs=2842">https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=39240&SIDs=2842</a><br /><br />ComDoc, MOM / Assistance needed to install a new printer/copier