Voicemail / Modify settings or password

Objective

• To provide instruction on changing your greeting message and recorded name in voicemail
• To provide instruction on changing your voicemail password
• To provide instruction on changing your Speech Connect directory recorded name

Environment

• 10716: VoIP
  • Voicemail
  • Cisco IP Phone

Resolution

Change your recorded name

1. On your desk phone, press the Messages key to access the voicemail system
2. Enter your password/PIN to log in
3. Press 4 3 2
4. At the tone, record your name

Modify available settings

1. On your desk phone, press the Messages key to access the voicemail system
2. Enter your password/PIN to log in 
3. Press 4 1 1
4. Listen to your current greeting or press # (pound key) to skip to the end
5. To re-record your greeting, press 1
6. To end the recording, press # (pound key)
7. To record a different greeting, press 3
8. Choose the greeting — standard, closed, alternate, or holiday — and then re-record it

Change your password/PIN

1. On your desk phone, press the Messages key to access the voicemail system
2. Enter your password/PIN to log in 
3. Press 4 3 1
4. Enter your new password/PIN and press # (pound key)
5. To confirm, enter your new password/PIN again and press # (pound key)

Modify voicemail settings from an external (off-campus) number

1. Dial 513 529-1500
2. When the Auto Attendant answers, press * (star key)
3. Enter your five-digit office extension, followed by # (pound key)
4. Enter your password/PIN to log in
   • Six consecutive invalid password/PIN entries will lock the system for 10 minutes
5. Listen to the available options or press 4 to change voicemail settings