Modify settings or password / Voicemail

Problem

• I want to change my greeting message and recorded name in voicemail
• I want to change my voicemail password
• I want to change my Speech Connect directory recorded name

Resolution

Change your recorded name

1. On your desk phone, press the Messages key to access the voicemail system
2. Enter your password/PIN to log in
3. Press 4 3 2
4. At the tone, record your name

Modify available settings

1. On your desk phone, press the Messages key to access the voicemail system
2. Enter your password/PIN to log in 
3. Press 4 1 1
4. Listen to your current greeting or press # (pound key) to skip to the end
5. To re-record your greeting, press 1
6. To end the recording, press # (pound key)
7. To record a different greeting, press 3
8. Choose the greeting — standard, closed, alternate, or holiday — and then re-record it

Change your password/PIN

1. On your desk phone, press the Messages key to access the voicemail system
2. Enter your password/PIN to log in 
3. Press 4 3 1
4. Enter your new password/PIN and press # (pound key)
5. To confirm, enter your new password/PIN again and press # (pound key)

Modify voicemail settings from an external (off-campus) number

1. Dial 513 529-1500
2. When the Auto Attendant answers, press * (star key)
3. Enter your five-digit office extension, followed by # (pound key)
4. Enter your password/PIN to log in
   • Six consecutive invalid password/PIN entries will lock the system for 10 minutes
5. Listen to the available options or press 4 to change voicemail settings

System

• 10716: VoIP
• Voicemail
• Cisco IP Phone