Entity Account / Use as an email alias

Objective

  • To provide instruction on using an entity account as an email alias

Environment

  • 10697: Miami Directory
  • 908729: IAM Portal
    • Email Alias

Resolution

  1. Go to the Miami Directory
  2. Log in with the credentials for the entity account you want to use as an alias
  3. Select Edit this entity entry 
  4. Update the routing to point to the new account (e.g., EntityAccountName@Gmail.MiamiOH.edu)
  5. Select Save
  6. If your old account had its own mailbox, follow these KB instructions on forwarding mail from your old address to your new address within Gmail

 

Notes

 

Details

Article ID: 32235
Created
Mon 6/19/17 8:37 AM
Modified
Wed 2/14/24 12:14 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.