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Wired Network / Assistance needed to access the Miami Network
Wired Network / Assistance needed to access the Miami Network
Objective
To obtain assistance in accessing the Miami wired network
To obtain assistance in accessing a game or website through the Miami wired network
When having connection issues with a game or website
Environment
9583: Access Network
Wired Network
10679: Communications Jacks and Cabling
Personally Owned Computer
Resolution
To receive prompt assistance with wired access to the Miami Network, contact IT Help directly by calling
513-529-7900
or initiating a live chat session at
MiamiOH.edu/ITChat
Provide the following information:
Nature of your request
Location of computer, including building name and room number
Data jack/port ID number (check the label above the port)
Website to which you are trying to connect or server address with which you are experiencing issues
Approximate time you are tried to connect
MAC address of the computer connected to the network
Operating system used on the computer:
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Related Articles (2)
Miami Network / Locate the MAC address for a computer
Miami Network / Locate the MAC address for a gaming console
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Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the IT knowledge base.<br /><br /><a href="https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=26644&SIDs=9858">https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=26644&SIDs=9858</a><br /><br />Wired Network / Assistance needed to access the Miami Network