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Miami Email
Courtesy Account
Courtesy Account / Error occurs when accessing renewed account
Courtesy Account / Error occurs when accessing renewed account
Objective
Resolve error message received on renewed courtesy account:
The user ID is no longer active
Environment
10218: Courtesy Account
16464: OpenLDAP
Cause
OpenLDAP did not immediately update to reflect that your courtesy account has been extended
Resolution
Contact IT Help by phone at
513-529-7900
or by live chat at
MiamiOH.edu/ITChat
to report the issue
For internal use
Resolution (Help Desk)
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Check out this article I found in the IT knowledge base.<br /><br /><a href="https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=24942&SIDs=2318">https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=24942&SIDs=2318</a><br /><br />Courtesy Account / Error occurs when accessing renewed account
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