Miami Email / Assistance needed to recover deleted or missing messages

Objective

  • To obtain assistance in recovering old emails that have been deleted or are missing from your account

Environment

  • Miami Email
    • 10262: Google Mail (email e-mail) 

Resolution

  1. Contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat to make your request
  2. Provide the following information:
    • Your email account
    • The time-frame from which you need to recover email
    • Other pertinent details: subject line, time sent, recipients, etc.

 

Note

  • IT Services will attempt to retrieve your email from backup, if possible, but cannot guarantee that deleted or missing email can be recovered

 

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