Canvas / Troubleshoot course with an extended end-date

Objective

• To provide instruction on troubleshooting a Canvas course that does not appear with an extended end-date

User

• Canvas Instructor

Environment

• 10185: Canvas

Resolution

1. Before the end of the term identified through Banner, double-check to ensure that the course end date has been extended
   1. Open the course in Canvas
   2. Click on Settings
   3. Click the Course Details tab
   4. Check the course end-date to ensure the date was extended past the present date
   5. Select Update Course Details
2. Check the section end-date
   1. Click the Sections tab
   2. Click the name of the section you want to check
   3. Click the pencil icon to edit the section details
   4. Check the end-date to ensure it is also extended
   5. Click Update Section
3. Contact Miami Online with the following information:
   1. Course number
   2. Course title
   3. Course section(s)
   4. Rationale for extending the course end date

Notes

• For all pedagogical issues, contact Miami Online at 513-529-6068
• Miami Online offers Canvas training
  • To find information and to register, go to the Events Calendar and search for Canvas. Resources for using technology. guides, and best practices can be found on the Miami Online website
  • Self-paced training is available to faculty and staff. Go to Miami Online Catalog and log in
• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date instructor documentation and instructions for Canvas
  • Browse all Canvas Guides by product or see the Canvas Instructor Guide