Entity Account / Renew an active or expired account

Objective

• To provide instruction on checking the status of a group entity account
• To provide instruction on renewing an entity account for another year
• To provide instruction on renewing or restoring an expired entity account

Environment

• 908729: IAM Portal

Resolution

Renew an active entity account

1. Go to the Entity Account Manager (IAM Portal) site
2. If prompted, log in with your UniqueID and MUnet password
3. Under the Entity Accounts section, go to Entity Account Lookup
4. Enter a word or phrase in the search bar related to the entity account, and select Search
5. Select Go to Details for the entity account when it shows up in the search table 
6. Select Renew Entity Account under Dates & Expiration
   • The account should update within a few minutes, if not immediately 

Renew an expired entity account

• The same instructions above should apply for renewing an expired entity account 

Renew a suspended entity account

• The same instructions above should apply for renewing a suspended entity account
  • Note that renewing a suspended in this case will also enable the LDAP and AD components associated with an entity account. These components will only be fully enabled if they are suspended due to the account expiring, not from security concerns

Notes

• Miami email — including your entity account email — is powered by Google
• Google provides up-to-date end-user instructions and support documentation for Google's Gmail web app
  • Browse Google's Gmail Help site for everything you want to know about using this popular web app
  • Check the Google Status Dashboard for the current performance status of this service