Student Account / Log in as a deferred student

Objective

• To provide direction for logging in as a deferred student
  • Error message: Account is inactive

Environment

• Student Account
• Identity and Access Management
• One Stop

Cause

• Your account is inactive because you deferred for a year, and you owe a fee for the deferral 

Resolution

• Call the One Stop office at 513-529-0001 during business hours to verify they have officially updated your account and your account balance is paid
  • Wait at least 24 hours after the Registrar has updated your account before attempting to log in again