University Computer / Trust error received when accessing

Issue

  • When trying to log in to the domain, my computer says there is a trust issue between my computer and the domain
  • I received the error, The trust relationship between this workstation and the primary domain failed
  • When I try to log in to my computer, I receive the error, The security database on the server does not have a computer account for this workstation trust relationship

Environment

  • University-owned Computer

Resolution

  1. Contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat to report your issue
  2. Provide the following information:
    • Location of your computer, including building and room number
    • Your computer's name
    • Describe your issue in as much detail as possible, including any error message you received