University Computer / Trust error received when accessing

Issue

• When trying to log in to the domain, my computer says there is a trust issue between my computer and the domain
• I received the error, The trust relationship between this workstation and the primary domain failed
• When I try to log in to my computer, I receive the error, The security database on the server does not have a computer account for this workstation trust relationship

Environment

• University-owned Computer

Resolution

1. Contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat to report your issue
2. Provide the following information:
   • Location of your computer, including building and room number
   • Your computer's name
   • Describe your issue in as much detail as possible, including any error message you received