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Wired Network / Connection issues on my Xbox One
Wired Network / Connection issues on my Xbox One
Objective
To provide instruction on resolving an unstable Xbox One Ethernet connection
Environment
9583: Access Network (system)
Wired Network
Miami Network
Xbox One
Resolution
Check to make sure the Ethernet cable is securely connected to both the Xbox and the Ethernet port
Verify that the Ethernet cable is able to maintain a stable connection by testing it on your computer
If it is
not
able to maintain a stable connection on your computer, the Ethernet cable may be faulty
Follow this link to run a network connection test
on the Xbox
Follow any instructions provided by the results of your network connection test
If you continue to experience this issue, contact IT Help by phone at 513-529-7900 or by live chat session at
MiamiOH.edu/ITChat
to request assistance
Provide the following information:
Your location, including building name and room number
Xbox MAC address
Data jack/port ID number
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Check out this article I found in the IT knowledge base.<br /><br /><a href="https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=17682&SIDs=9858%2c2550">https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=17682&SIDs=9858%2c2550</a><br /><br />Wired Network / Connection issues on my Xbox One