BDM / Assistance needed to resolve index issues

Objective

  • To obtain assistance in resolving BDM index issues when:
    • You are unable to attach documents to index in Banner Imaging
    • You are unable to batch index files

Environment

  • 196716: Banner Document Management (BDM)
    • Banner Imaging

Resolution

  1. Contact IT Help by phone at 513-529-7900 or by live chat session at MiamiOH.edu/ITChat for assistance
  2. Provide the following information:
    • Application/folder and group name
    • Describe the steps you are taking 
    • Describe the error you are receiving or the problem you are experiencing

 

For internal use

 

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