BDM / Assistance needed to resolve index issues

Objective

  • To obtain assistance in resolving BDM index issues when:
    • You are unable to attach documents to index in Banner Imaging
    • You are unable to batch index files

Environment

  • 196716: Banner Document Management (BDM)
    • Banner Imaging

Resolution

  1. Contact IT Help at 513-529-7900 for assistance
  2. Provide the following information:
    • Application/folder and group name
    • Describe the steps you are taking 
    • Describe the error you are receiving or the problem you are experiencing

 


For internal use

 

Details

Article ID: 17100
Created
Tue 10/4/16 3:50 PM
Modified
Fri 7/9/21 10:17 AM
Can you resolve this issue yourself?
No. Please request assistance.