Assistance needed to resolve index issues / BDM

Objective

• I need assistance in resolving BDM index issues
• I am unable to attach documents to the index in Banner Imaging
• I am unable to batch index files

Resolution

1. Contact IT Help by phone at 513-529-7900 or by live chat session at MiamiOH.edu/ITChat for assistance
2. Provide the following information:
   • Application/folder and group name
   • Describe the steps you are taking 
   • Describe the error you are receiving or the problem you are experiencing

User

• Miami University Staff

System

• 196716: Banner Document Management (BDM)
  • Banner Imaging

For internal use

• Resolution (AppOps)