Identify and resolve login error / Gmail, G-Suite

Problem

  • I received an error message when trying to log in to Gmail
  • How can I identify a login error in GSuite/Gmail?
  • Can you give me a cause and resolution for a Gmail log in error?

Error + Resolution

Error Message
  Verify it's You. 
To help keep your account safe, Google wants to make sure it's really you trying to sign in. Learn more.
Affected User / Action Users attempting to access GSuite services
Cause You are attempting to access GSuite services, using a URL that does not allow SSO services. 
Applied Resolution

Access MyMiami, and then click the tile for Gmail or use the direct link to enable SSO services: mail.miamioh.edu.

If you are using an outdated URL bookmark (eg.  gmail.com), update your bookmark to follow http://mail.miamioh.edu/ instead.
   

User

  • Miami University Staff, Faculty, Student, Courtesy
  • Anyone with a provided email account

System

  • 111357: Google Workspace for Education
  • 10262: Gmail (email e-mail)

 

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