MATLAB / Installation work-around for Duo error for out-of-date Chrome

Objective

  • To provide instruction on using Installing MATLAB and overcoming Duo complaining about out-of-date Chrome

User

  • Miami University Students

Scope

  • Provides a work-around to the issue of the internal MATLAB installer's chrome version not being supported by Duo

Environment

  • 336976: MATLAB
  • 312306: Duo Security Two-factor Authentication

Instructions 

  1. When installing MATLAB, you will get an error stating that the version of Chrome is not supported. The work-around is to close the Duo window
  2. This will trigger a prompt Having Trouble signing in?
  3. Click Continue to sign in with a one-time password
  4. Copy the given link over to a browser
  5. The browser will then have the user log in to Miami, which validates the user
  6. The browser will then provide a one-time code which can be copied back over to MATLAB installer and the installation can continue

 

Note

  • See this document for more step by step details

 

Print Article