TDX / Troubleshoot an invalid username or password error

Objective

To provide instruction on troubleshooting a username or password error that occurs when logging in to TeamDynamix

Environment

University Business Apps
10374: TeamDynamix (TDX)
Chrome

Resolution

Open a new Incognito session in Chrome
Log in to the TDX technician portal
If you can successfully log in, the issue is with your normal browser session
- Learn how to clear your browser cache

Sign in to leave feedback

0 reviews

Details

Article ID: 16736

Created

Mon 9/26/16 11:08 AM

Modified

Fri 1/26/24 2:28 PM

Can you resolve this issue yourself?

Yes! This is self-service with a smile.

Supported Office or Community

University Community of Students, Staff, and Faculty