Reset or recover my forgotten password / Community Account

Problem

  • Help! I have forgotten my Community Account password.
  • Can I reset my forgotten password for my Community Account?
  • How do I recover my forgotten password for a Community Account?

Scope

  • Community Accounts are used by unaffiliated individuals to access Miami services in specific cases
  • Community Accounts use the same MUnet password utilities as standard MUnet accounts. Most activities related to community account passwords should follow the same instructions that apply to all MUnet accounts

Resolution 

To reset your Community Account password, follow this procedure:

  1. Navigate to MUnet Password Utilities (RI)
  2. Enter your username and select Next
  3. Click the Forgot MUnet Password? link
  4. Check your recovery email address or your mobile phone for a one-time access code
  5. On the Email Authentication page, enter the one-time code 
  6. Click the Next button
  7. On the Update Password page, change your MUnet password following Standard: Passwords
    • 16-255 characters
    • Minimum of one uppercase letter
    • Minimum of one lowercase letter
  8. Click the Next button
  9. Confirm your new password
  10. Your password has been updated successfully! Click the Next button

 

Recover a forgotten password

  • Community Accounts are based on a non-Miami email address. In the event the account holder forgets the password, a recovery code can be sent to the email address to allow a new password to be set. To begin this process, the account holder can follow the instructions listed under Forgot your MUnet password? here

User

  • Miami University Community Account holders

Environment

  • 908729: MU IAM Portal
  • 1388773: RapidIdentity
    • MUnet Password Utilities (RI)

 

Print Article