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DocuSign
DocuSign / Guide: Password reset
DocuSign / Guide: Password reset
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Project-Doc
Objective
To provide basic knowledge and understanding for password reset in the DocuSign environment
Environment
1044178: DocuSign
Guidelines
How do I reset my password?
Follow the
instructions given in this DocuSign support article
Who can reset my password?
Staff tagged as admin in DocuSign can reset passwords for all those who have an account in either Test or Prod environment
Can a non-admin reset a password for a new employee?
I am not an admin in DocuSign; however, I have a new employee joining my division and I am the supervisor in Page-up. Can I reset their password?
No, it is better for the employee to reset their password themselves after their first login
Non-admin users can reset passwords for themselves only
I have several users associated with my DocuSign email ID. How can I reset the password for one user alone?
Follow the
instructions given in this DocuSign support article
to reset the password for one user
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Details
Article ID:
141700
Created
Thu 2/24/22 3:33 PM
Modified
Mon 2/13/23 11:47 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
University Community of Students, Staff, and Faculty
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Check out this article I found in the IT knowledge base.<br /><br /><a href="https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=141700">https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=141700</a><br /><br />DocuSign / Guide: Password reset