Objective
- To provide basic knowledge and understanding for password reset in the DocuSign environment
Environment
Guidelines
How do I reset my password? Follow the instructions given in this DocuSign support article.
Who can reset my password? Staff tagged as admin in DocuSign can reset passwords for all those who have an account in either Test or Prod environment.
Can a non-admin reset a password for a new employee? No, it is better for the employee to reset their password themselves after their first login. Non-admin users can reset passwords for themselves only.
I have several users associated with my DocuSign email ID. How can I reset the password for one user alone? Follow the instructions given in this DocuSign support article to reset the password for one user.