Unable to locate an application in BDM


  • I am unable to locate an application in BDM


  • 196716: Banner Document Management (BDM)
    • Banner Imaging
  • 10673: AppPortal Applications


  1. Verify that you are unable to see the files in AppPortal
  2. Contact IT Help at 513-529-7900 and request verification of the BDM groups with which you are associated
  3. Provide the following information:
    • Group names you need
    • Application you access
    • Files you are unable to see
    • How you normally access BDM


Resolution (SolDel)


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Article ID: 18084
Fri 11/4/16 2:18 PM
Wed 5/22/19 9:35 AM
Can you resolve this issue yourself?
Can the end-user resolve the issue using the instructions given?
Or does the end-user need to request assistance from Miami UIT, a client office, or a vendor?
No. Please request assistance.