LISTSERV / Assistance needed to identify subscribers to a list

Objective

• To obtain assistance in identifying the subscribing membership of an auto-populated list

Environment

• 10283: LISTSERV

Resolution

Review subscribers via email

• If the list owner has allowed this option, you can determine who is subscribed to a LISTSERV list by sending a review listname command to any list 

1. Open your email application and create a new message
   • If you use a signature, delete it
2. The FROM address must be the email address specified as a subscriber of the list
3. In the TO field, enter LISTSERV@listserv.MiamiOH.edu
4. Leave the Subject field blank
5. In the main message body, enter review listname   
   • listname is the 32-character-or-less name of the list
6. Send the message
7. If the list owner allows this option, LISTSERV will return a copy of the list header and a list of all the subscribers: The list header contains the title of the list, various configuration parameters, and a short description of what the list is about
   • If the list owner does not allow this option, you will receive an email to that effect

Review subscribers via web browser

1. Open a web browser and go to https://listserv.miamioh.edu
2. In the upper right-hand corner click Log in. Use your email address and Listserv password.
   • If you do not have a listserv password or you have forgotten your listserv password, use the self-help links below the password text box.
3. Click the List Dashboard link from the menu.
4. In the Show Lists text box, type the name of the list of you want to review and then click Search
5. Once the list is found, click on its name to select it.
6. Click on the menu Subscriber Reports to see the list of subscribers.

Or request assistance

1. If you are unable to execute this command, contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat to request assistance in obtaining this information
2. Provide the following information: Listname of the list for which you need information