Canvas / Assistance needed to add a course to the dashboard

Objective

  • To obtain assistance in viewing a course from a previous term when you cannot see a closed Canvas course in the dashboard

User

  • Canvas Instructor

Environment

  • 10185: Canvas

Cause

  • Courses can be added to the dashboard only for active terms

Resolution 

  • It is not recommended that courses dates be changed to add courses to the dashboard; the course will then be open to students
  • Courses from past enrollment terms can be viewed by going to Courses then All Courses
    • Navigate to the Past Enrollment section to find the course
       
  • If it is necessary to gain access to a course from a previous term, contact IT Help by calling 513-529-7900 or by initiating a live chat session at MiamiOH.edu/ITChat
  • Note that not all requests to reopen a course will be granted

 

Notes

  • Miami Online offers Canvas training
    • Office hours and support will be offered throughout each term. Look for an announcement in Canvas and an email to all faculty.
    • Resources for using technology. guides, and best practices can be found on the Miami Online website
  • Visit the Canvas Status Dashboard to check performance information for Canvas services
  • Instructure provides up-to-date instructor documentation and instructions for Canvas

 

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