Canvas / Unlock a quiz for a student

Objective

• To provide options for unlocking a Canvas quiz for a student who cannot access it

User

• Canvas Instructor

Environment

• 10185: Canvas

Rationale

• Sometimes you (as the instructor) may choose to reopen a quiz for a student who missed a due date for a valid reason

Resolution 

There are different ways to reopen a quiz:

1. This Canvas Guide article gives instructions on how to assign a quiz to an individual student 
2. And this Canvas Guide tells you how to moderate a quiz for individual students by adding time or attempts
3. If is unlocked for the student but the student claims they still do not have access, ask the student to clear their browser cache, log in again, and attempt to access the quiz
4. The course may be closed, if past the term end date. Contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat for assistance

Notes

• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date instructor documentation and instructions for Canvas
  • Browse all Canvas Guides by product or see the Canvas Instructor Guide