Unlock a Canvas quiz for a student

Issue/Question

  • I unlocked a quiz for a student in my Canvas course but they still cannot access it

User

  • Canvas Instructor

Environment

  • Canvas

Rationale

  • Sometimes you (as the instructor) may choose to reopen a quiz for a student who missed a due date for a valid reason

Resolution 

There are different ways to reopen a quiz:

  1. This Canvas Guide article gives instructions on how to assign a quiz to an individual student 
  2. And this Canvas Guide tells you how to moderate a quiz for individual students by adding time or attempts
  3. If is unlocked for the student but the student claims they still do not have access, ask the student to clear their browser cache, log in again, and attempt to access the quiz
  4. The course may be closed if past the term end date. Escalate to eLearning Miami by calling the Help Desk at 513-529-7900..

 

Notes

  • eLearning Miami offers Canvas training and guides
  • For all pedagogical issues, contact eLearning Miami at 513-529-6068

 

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Details

Article ID: 44112
Created
Sun 12/10/17 11:35 PM
Modified
Fri 1/17/20 1:24 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.