ESAS / Troubleshoot supervisor's missing name in External Services system

Objective

  • To provide troubleshooting guidance for the External Services Approval System when:
    • You have filed an external services request, but your supervisor's name does not appear to be in the system

Environment

  • 187431: External Services Requests
    • External Services Approval System (ESAS)

Resolution

  • Double-check the spelling of your supervisor's name — typos will cause the name not to appear

 

Details

Article ID: 41729
Created
Wed 11/1/17 8:20 AM
Modified
Fri 5/12/23 10:16 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.