Request installation of a new ComDoc or MOM printer/copier

Issue/Question

  • I need to have a new printer installed
  • I need to have a new copier installed

Environment

  • ​​10409: Departmental Printing (ComDoc/MOM devices)

Resolution

  1. Contact IT Help at 513-529-7900 for assistance
  2. Provide the following information:
    • Printer brand and model number
      • Example, HP Deskjet 400
    • Printer ID number
      • ComDoc asset number: the six-digit number (example, 81xxxx) given on the red and white sticker on the front of your print device
      • MOM asset number: the six-digit number (example, MUxxxx or MPxxxx) given on the red and white sticker on the front of your print device
    • Location of printer, including building name and room number
    • Contact information

 

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Details

Article ID: 39240
Created
Tue 9/19/17 2:04 PM
Modified
Tue 6/30/20 11:52 AM
Can you resolve this issue yourself?
No. Please request assistance.