Request service or repair for a ComDoc desktop printer

Tags CampusServ

Issue/Question

  • My ComDoc desktop printer needs repair

Environment

  • 10409: Departmental Printing (ComDoc/MOM devices)
    • ComDoc Print Services

Resolution

  1. Contact IT Help at 513-529-7900 to report your issue
  2. Provide the following information:
    • Printer brand and model number
      • Example, HP Deskjet 400
    • Printer ID number
      • ComDoc asset number: the six-digit number (example, 81xxxx) given on the red and white sticker on the front of your print device
    • Location of printer, including building name and room number
    • Contact information
    • Describe your issue: Include displayed error messages or codes, if any

 

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Details

Article ID: 25351
Created
Wed 2/22/17 8:54 AM
Modified
Tue 6/30/20 11:53 AM
Can you resolve this issue yourself?
No. Please request assistance.