Canvas / Assistance needed to reverse cross-listed sections

Objective

• To obtain assistance with reversing cross-listed Canvas course sections when:
  • You cross-listed your courses incorrectly and want to reverse the action
  • You cross-listed your courses incorrectly, lost your content, and want to restore it
  • You want to de-cross-list Canvas course sections

Scope

• CAUTION: DO NOT CROSS-LIST OR DE-CROSS-LIST COURSES AFTER THE TERM HAS BEGUN, OR STUDENT WORK WILL BE LOST. It is a best practice to avoid cross-listing courses. If you want to cross-list a course after there are assignment submissions and/or grades, student work and grades will be lost in the cross-listed sections
• If you have already cross-listed a course and want to de-cross-list (separate) the courses, the Canvas Admin user role is the only one with permission to do so. Caution again for de-cross-listing: student work and content will not follow courses that are de-cross-listed. Only the primary (see the KB article on cross-listing) will retain content and any student work

User

• Canvas Instructor

Environment

• 10185: Canvas

Cause

• Added content to the primary course prior to cross-listing — for example, if you are cross-listing sections A, B, and C, you should add your content to section A
• When courses are de-cross-listed, the roster will move back into the original Canvas course shell; however, content added to the primary course will appear only in the primary course
• Faculty cannot de-cross-list courses

Resolution

• Note: Only Admin roles in Canvas can de-cross-list courses. The Teacher role's access to this feature has been removed by Instructure
• To de-cross-list a section, Canvas Admins can use the Canvas Guide on how to de-cross-list a section in a course
• All other users, including instructors, should submit a Canvas Solutions Request and specify the courses to be de-cross-listed

Notes

• Miami Online offers Canvas training
  • Office hours and support will be offered throughout each term. Look for an announcement in Canvas and an email to all faculty
  • Resources for using technology, guides, and best practices can be found on the Miami Online website
• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date instructor documentation and instructions for Canvas
  • Browse all Canvas Guides by product or see the Canvas Instructor Guide