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Miami Email
Entity Account
Entity Account / Assistance needed to create and access an account mailbox
Entity Account / Assistance needed to create and access an account mailbox
Objective
To obtain assistance with your entity account when you need to:
Create a mailbox for an entity account that currently forwards mail to another account
Log in to your new entity account
Environment
908729: MU IAM Portal
10283: LISTSERV
Cause
Account was requested and set up as a mail forward to a LISTSERV, so it does not have an actual mailbox associated with it
Resolution
Contact IT Help by phone at 513-529-7900 or by live chat at
MiamiOH.edu/ITChat
to request assistance
Provide the following information:
Entity account name
Explain that you want the entity account to have its own mailbox — it should not be a forward-only address
For internal use
Resolution (AppOps)
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Check out this article I found in the IT knowledge base.<br /><br /><a href="https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=20864&SIDs=49">https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=20864&SIDs=49</a><br /><br />Entity Account / Assistance needed to create and access an account mailbox
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