Security Camera / Assistance needed to access Milestone system software

Objective

• To obtain assistance in accessing Milestone security camera system software on your computer

Environment

• 12592: Milestone Security Camera System
• Software: University-owned Computers
• Local Desktop Support

Resolution

1. Contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat to request assistance
2. If the requester needs access to Milestone, complete the request change form: Request Security Camera Change
3. Provide the following information:
   • Error message you received (if applicable)
   • For software installation requests, choose "other" and note accordingly
   • Location of the computer, including building name and room number
   • Your contact information