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Knowledge Management
KM: Diagrams
Procedure: TDX / Request review and revision of an outdated diagram
Procedure: TDX / Request review and revision of an outdated diagram
Objective
To provide instruction on completing a ticketed request for the review and revision of an outdated physical or logical data flow diagram
User
MUIT Solver Team Member
MUIT Business Analyst
Environment
10374: TeamDynamix (TDX)
1407771: Lucidchart
Procedure
Open TDX
and select the IT Tickets tab
Select
+New
Select the
Standard Incident
ticket from the drop-down
In the new ticket, click in the
Template
field and select
Diagram Review
from the drop-down
In the
Requester
field, enter and select your name
In the
Title
field after
Diagram Review:
, enter the name of the diagram to be reviewed and revised
In the
Description
field, enter the full name of the diagram
and
the URL to the Visio or Lucidchart diagram file
In the
Asset/CI
field, enter and select the asset of the application
Click the
Save
button
This will send the ticket to KM for review and assignment
KM: In the
Responsible
field, enter the name of the Owning Acct/Dept
This will most likely be one of the following:
East
Iterators
Optimizers
Sharks
Small Work Team
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Physical Data Flow Diagrams: Lifecycle Management
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Check out this article I found in the IT knowledge base.<br /><br /><a href="https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=158321">https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=158321</a><br /><br />Procedure: TDX / Request review and revision of an outdated diagram