Use Inbox to send messages / Canvas

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Canvas Inbox (or Conversations) is a messaging tool within Canvas that can be accessed from the Global Navigation menu. Students and instructors can use Canvas to communicate with class members and/or student groups. To send or receive a message in the Inbox, users must have an active enrollment in the same course, the course must be published, and the course dates must be active (not before or after the term). Refer to the Canvas Guides for more information:
When you receive a message in the Inbox, an indicator will appear on the Inbox link in the Global Navigation menu, as well as in the Inbox itself. You can also set your Canvas Notification preferences to send you an email to your Miami email account and/or a push notification when you receive an Inbox message:
- How do I find my unread messages in the Inbox?
- How do I manage my Canvas notification settings?
  - While you can respond to a Canvas Inbox message received in your Miami email, attachments will not be included. If you need to send an attachment to the Inbox, you'll need to reply or send the message directly from Inbox:
    - How do I attach a file to a message in the Inbox?

Visit the Canvas Status Dashboard to check performance information for Canvas services
Instructure provides up-to-date documentation and instructions for Canvas
- Browse all Canvas Guides by product
- Browse the Canvas Instructor Guide
- Browse the Canvas Student Guide

Article ID: 62731

Created

Fri 9/21/18 4:25 AM

Modified

Wed 6/24/26 5:33 PM

Supported Office or Community

Miami Online