Unable to print a document / BDM

Problem

• I am unable to print a document in BDM

Resolution

Chrome pop-up blocker is enabled, thus preventing the printer dialog window from opening. To disable the pop-up blocker, follow this procedure:

1. Click the Chrome menu icon
2. Select Settings
3. Scroll to the bottom of the page, and click the Advanced link
4. In the Privacy and security section, click the Content Settings arrow
5. Click the Pop-ups and redirects arrow
6. Toggle the top button from Blocked (recommended) to Allowed to permit all sites to show pop-ups box

User

• Miami University Staff

System

• 196716: Banner Document Management (BDM)
  • Banner Imaging
• Google Chrome