Canvas / Resend a reply to a Canvas email

Objective

• To provide instruction on resending a reply to a Canvas email

Environment

• 10185: Canvas

Cause

• The email account you are using to reply to the Canvas email is not a confirmed communication channel in your Canvas profile

Resolution 

• To reply to Canvas messages from your email account, it must first be a confirmed communication channel in your Canvas profile. Visit your profile and resend the confirmation email for the email address 
  • This Canvas Guide article offers instructions on adding contact methods to receive Canvas notifications
• You may also contact the person via the Canvas Inbox
  • This Canvas Guide article will show you how to send a message to a user in a course in Conversations

Notes

• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date documentation and instructions for Canvas
  • Browse all Canvas Guides by product 
  • Browse the Canvas Instructor Guide
  • Browse the Canvas Student Guide
  • Browse the Canvas Mobile Guide